How to Fix “Couldn’t load image. Tap to retry” on Instagram

Do you get the error “Cannot load image. Tap to try again” when you are viewing an image on Instagram?

It’s not common to encounter issues like this because Instagram still has many bugs in the app.

Furthermore, their support team is not reachable so it’s hard to get any help.

The worst part is that the error message doesn’t tell you what caused the error.

In most cases, your internet connection will be fine, so that’s out of the equation.

If your internet connection is not the problem, then what is causing the error “Cannot load image. Tap to try again” error message on Instagram?

In this article, you will learn why you are getting this error, how to fix it, and workarounds for it.

1. Why am I getting the message “Unable to load image. Click to retry” error?
2. How to fix “Cannot load image. Tap to try again” on Instagram
3. This workaround
4. Conclusion

Why am I getting the message “Unable to load image. Click to retry” error?

You get the message “The image could not be loaded. Tap to try again” error caused by Instagram down or your network crashing.

You get the message “The image could not be loaded. Tap to try again” error caused by Instagram down or your network crashing.

Instagram is known to be down at least once a year.

Before trying to fix the problem, you need to make sure that Instagram didn’t stop working in the first place.

You can access the detector down to see if Instagram is down.

Just search for “Instagram is down?” on Google and go to the first URL.

Alternatively, you can check twitter for Instagram uptime updates.

You can do a quick search on Twitter for “Instagram down” and sort tweets to “latest”.

If you see a lot of users tweeting, “Instagram is down”, it means Instagram may be down and there is nothing you can do.

Finally, if the bug is a global issue, Instagram will tweet it in their official Twitter account.

How to fix “Cannot load image. Tap to try again” on Instagram

To fix “Unable to load image. Tap to try again” on Instagram, you can try switching networks, using a VPN, or clearing your cache/data.

If you are using Koodo (a Canadian mobile carrier), changing your APN should do the trick.

You can also try changing your APN settings (for Koodo) or wait for Instagram to back up if it doesn’t work.

Network problems are quite common and they can cause problems in the Instagram app.

While your internet connection is fine, the network problem can be related to other things like your APN settings.

In other cases, it may be due to a router setting that has limited settings.

To fix these problems, you can use the solutions listed below.

1. Switch your network

First solution to fix “Unable to load image. Tap to try again” error on Instagram is to switch your network.

If you are using local data, try connecting to Wi-Fi and vice versa.

If you are using local data (e.g. 4G), connect to Wi-Fi.

Conversely, if you are already connected to Wi-Fi, try switching to local data.

Sometimes your Wi-Fi or local data has “network problems”.

For example, if you’re connected to Wi-Fi, the administrator may have set parental controls for that network.

If this is the case, the image may not load on Instagram.

If you’re using an app like YouTube, you may not be able to view certain videos or see the comments section below the video.

To resolve this issue permanently, you need to contact your network administrator for assistance.

If not, you can turn off Wi-Fi and use local data instead.

2. Use VPN

Next, you can try using a VPN (Virtual Private Network).

Using a VPN can help temporarily solve “network problems” that you may experience when connecting to Wi-Fi/local data.

Using a VPN can help eliminate any “network problems” you may have on your device.

For example, if the local data you’re using is experiencing network issues, connecting to a VPN will solve that problem.

You can download a free VPN on the App Store and Google Play Store.

Search for “VPN” or “Free VPN” then tap “Connect” to connect to it.

Once you’re connected to the VPN, close the Instagram app and open it again.

This time, the image should be able to load properly.

3. Clear cache/data

Third solution to fix “Unable to load image. Tap to try again” error on Instagram is to clear Instagram cache/data.

For iOS devices: Touch and hold Instagram app > Remove app > reinstall from App Store.

For Android devices: Go to your settings > apps & notifications > Instagram > storage > clear cache.

Clearing the app’s cache/data managed to resolve the error message for many users.

If you’re using an iPhone, you’ll need to delete and reinstall the app.

Unfortunately, there is no “clear cache/data” option for iPhone users, so you will have to delete the app if you want to clear its cache/data.

However, if you’re using an Android device, you can clear Instagram’s cache from your settings.

To clear Instagram cache on an Android device, navigate to settings > apps & notifications > Instagram > storage > clear cache.

Clearing the cache will delete all preloaded images on Instagram so they can reload the next time you open the app.

This will help get rid of the message “Unable to load image. Tap to try again”.

4. Change Your APN Settings (For Koodo)

If you’re using Koodo, you can try changing your APN settings to the one recommended by Koodo (if you’re not using Koodo, you can skip this solution).

You need to reconfigure your APN settings to match those recommended by Koodo.

The APN setting on your phone may be different from the one suggested by Koodo.

To fix “Unable to load image. Tap to try again”, you need to change your APN settings to Koodo’s settings.

Koodo users have reported that after they changed their APN settings to match Koodo’s, Instagram was back to normal.

Navigate to the APN settings on your device and match it with the settings in this article.

5. Wait until Instagram is back up

We know that some people are having trouble uploading or sending Instagram images and videos. We apologize for this issue and are working to get things back to normal as quickly as possible. #instagramdown

– Instagram (@instagram) July 3, 2019

In case Instagram goes down, you have to wait for it to work again.

If Instagram doesn’t work, you have to wait for Instagram to back up to see the photos.

On July 4, 2019, Instagram was down and users had problems uploading, viewing, and sending images.

Instagram is known to be down at least once a year, so you’ll have to watch out for it.

To check if Instagram is down, you can visit the outage detector or Twitter for updates.

Unfortunately, there’s nothing you can do to fix the problem if that happens.

Usually, Instagram will back up after a few minutes to a few hours.

So you will have to be patient and wait until Instagram resolves the issue from their side.

This workaround

Workaround for “Unable to load image. Tap to try again” error on Instagram is using Instagram Web.

If you can’t view a single image or multiple images on the Instagram app, try using Instagram in your browser instead.

Instead of using the Instagram app to view images, try using Instagram on the desktop.

If an image fails to load, you can copy its link and view it in your browser.

Just navigate to the image that is getting the error > ellipsis icon (ellipsis) > copy link.

Once you’ve copied the link to the image, go to a browser (e.g. Safari/Chrome) and paste the link in the search bar.

You should be able to view the image by visiting its link in your browser without getting the “Cannot load image” error.

Conclusion

If images don’t load on Instagram, that could be a real problem.

Instagram can be down at times, so there’s nothing you can do but wait.

Other times it could be due to a network issue which you can fix by using local data/Wi-Fi.

Either way, you need to find and use the right solution to fix the “Cannot load image. Tap to try again” error on Instagram based on the errors mentioned in this article.

Read more

Can’t load user on Instagram (How to fix)

How to fix Instagram tagging not working

How to fix Instagram stories not showing

Author: Lim How Wei is the founder of Followchain. Follow him on Instagram.

Categories: Social Media
Source: thpttranhungdao.edu.vn/en/