How to Fix Can’t Receive Messages on Instagram

Can’t receive messages on Instagram?

Someone sent you a direct message but you didn’t receive it?

You can verify this by using an alternate Instagram account and sending a message to your main account.

If you can’t send or receive messages, it means there might be an error in the app.

This error has happened many times on Instagram before.

If you’re having this problem then it could be a problem with the latest Instagram update or a broken app.

In this guide you will learn why you can’t receive DMs/messages on Instagram and how to fix it.

  • Why can’t I receive messages on Instagram?
  • How to fix the error of not receiving messages on Instagram

Why can’t I receive messages on Instagram?

Anyone else’s Instagram dms not working? It’s like I can’t receive messages and can’t send any messages either – pretty annoying, I hope it’s just a bug and will be fixed soon?

— Женя | zhenya (@bizarrecoser) July 5, 2022

You can’t receive messages on Instagram because there’s a good chance the app is having problems.

If Instagram is down, you need to wait 24 to 48 hours for Instagram to be backed up.

In some cases, you need to wait for an update to fix texting errors.

Many Instagram users took to Twitter to complain about the error.

Here’s what @bizarrecoser had to say, “Does anyone else have Instagram direct messages that aren’t working? It’s like I can’t receive messages and can’t send any messages.”

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Followed by, “Pretty annoying, I hope it’s just a bug and will be fixed soon”.

Another user, @NotyourAlexaa tweeted, “Looks like I can’t send or receive messages on Instagram. Has anyone else faced this?

If you’re unable to receive messages on Instagram right now, you’re probably not the only one experiencing this as it could be due to a global outage.

How to fix the error of not receiving messages on Instagram

@instagram please correct my direct message, this is so sad can’t send or receive anything ‍♀️

– Anna Schwarz (@as770088) July 6, 2022

To fix the error of not receiving messages on Instagram, you need to check if Instagram is down or not.

If that’s the case, you’ll need to wait 24 to 48 hours to back up or update Instagram to the latest version.

The previous Instagram update may have caused messaging problems on the app.

If that’s the case, you’ll need to wait for a new update to be released to fix the bug.

1. Check if Instagram is down

To get started, you need to check if Instagram is down.

If you can’t receive DMs/messages on Instagram, it’s most likely because Instagram is down.

To check if Instagram is down, you can visit DownDetector or Twitter.

On DownDetector, search for “Instagram” and see the graph.

If the number of reports spike, that means Instagram may be shutting down.

To confirm this, you can go to Twitter and search for “Instagram down” or the issue you are experiencing.

Check out the top and latest tweets to see if anyone is having the same problem as you.

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You can also check the tweet replies on Instagram’s Twitter Profile.

If Instagram goes down, there will be a lot of people complaining about it.

2. Wait 24 to 48 hours

If you can’t receive messages on Instagram, you may be temporarily blocked from messaging.

This happens if you send too many direct messages in a row.

If so, Instagram will think you’re a bot and block you from sending or receiving messages.

The block usually lasts for 24 to 48 hours.

If you haven’t sent any messages recently but you can’t receive them, it could be an app bug.

If that’s the case, you need to wait and you should be able to get the message back.

In other words, you don’t have to do anything to fix the problem as it will be fixed automatically.

3. Update Instagram

Another method that you can try is to update Instagram to the latest version.

This is ironic because some Instagram updates have bugs or glitches.

If so, Instagram needs to release another update to fix the previous one.

Therefore, it is normal to see many updates for Instagram in a week or two.

If an update contains “Bug fixes and performance improvements”, you need to update the app.

Alternatively, you can uninstall and reinstall the app to clear its cache.

In doing so, Instagram will also be updated to the latest version.

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