Are you getting the “An unknown error occurred” error when trying to sign in to Roblox?
Error messages can occur on both the mobile and PC Roblox apps.
It prevents you from logging in and reloading Roblox won’t help.
Roblox is a virtual experience where you can play with your friends and build anything from your imagination.
There are countless community-generated experiences you can participate in.
Whether you are looking for an adventure, challenge or fun, there is always something new every day.
The game features cross-platform support and you can play it on your PC, mobile device, Xbox, or VR headset.
In this guide, you will learn how to fix the “Unknown error” login error on Roblox followed by “Please try again”.
- Why does Roblox say an unknown error has occurred?
- How to fix “An unknown error has occurred” on Roblox
Why does Roblox say an unknown error has occurred?
Roblox says an unknown error has occurred due to a bug/glitch.
If you get an error message when trying to sign in, it most likely means that Roblox isn’t working.
There are two methods to check if Roblox has stopped working.
The first method is to visit downdetector.com/status/roblox/.
Once you’re there, see if there’s a spike in reports.
If the graph spikes, it means Roblox may be down.
Another way to check Roblox’s status is https://status.roblox.com/.
However, the Roblox status website is often inaccurate as it only tracks major bugs.
How to fix “An unknown error has occurred” on Roblox
To fix the “An unknown error occurred” error on Roblox, you need to try logging in to Roblox with another device or uninstalling and reinstalling the game.
You can also try deleting temporary internet files and cookies or resetting your password.
If Roblox is down, you need to wait 24 to 48 hours for the server to come back up.
In the meantime, you can contact Roblox support here: https://www.roblox.com/support.
Fix 1: Sign in to Roblox with another device
- If you’re playing Roblox on mobile, try logging into Roblox on PC.
- If you’re playing Roblox on PC, try logging into Roblox on mobile (download Roblox on the App Store/Google Play Store).
- Open Roblox Player and sign in there instead of roblox.com (using the Windows search bar, search for “Roblox Player” and launch it).
Fix 2: Uninstall and reinstall Roblox
- If you’re playing Roblox on a mobile device, you can try uninstalling and reinstalling the app.
- Touch and hold the Roblox app, delete it, search for “Roblox” on the Google Play Store or App Store, and then reinstall it.
- After you’ve reinstalled Roblox, try logging in.
- Chrome: Three dots > More tools > Clear browsing data > Cookies and other site data > Cached images and files > Clear data.
- Microsoft Edge: Settings > Privacy, search and services > Select what to clear > Clear browsing data > Clear browsing data now > Cookies and other site data > Clear now.
Note: This will sign you out of some accounts (e.g. Facebook, Gmail, YouTube).
Fix 4: Reset your password
- Visit https://www.roblox.com/login.
- Select “By password or username”.
- Follow the onscreen instructions to reset your Roblox password.
- Try logging into Roblox once you’ve reset your password.
Fix 5: Wait for the Roblox server to be fixed
- Check if Roblox is down here: downdetector.com/status/roblox/….
- If Roblox is down, wait 24 to 48 hours for the server to come back up.
read more
How to fix “Please confirm your identity” on Roblox
How to Fix “You were kicked for unexpected customer behavior” in Roblox
How to see your Roblox password when logging in
Categories: How to
Source: thpttranhungdao.edu.vn/en/
