Are you getting a login error, “An unexpected error occurred” on Facebook?
This is the second part of the error, “Please try logging in again”.
If so, you won’t be able to sign in to the Facebook app.
The error can occur for both Android and iOS devices.
In this guide, you will learn how to fix the login error, “An unexpected error has occurred. Please try to sign in again” on Facebook for Android/iOS.
- Why does an unexpected error occur on Facebook?
- How to fix “An unexpected error has occurred” on Facebook
Why does an unexpected error occur on Facebook?
An unexpected error occurred on Facebook due to an error/malfunction or you have logged in too many times.
It can also happen due to Facebook downage (server down).
You can check if the app is crashing by searching for “Facebook” in DownDetector or using Twitter.
If the number of reports spikes, it means Facebook is most likely shutting down.
If Facebook is down, you need to wait for the server to come back up.
Some updates have bugs and glitches that Facebook needs to fix in the next update.
How to fix “An unexpected error has occurred” on Facebook
To fix the “An unexpected error occurred” error on Facebook, you can try clearing the app cache, creating a new account using the same login information, or installing an older version of Facebook.
You can also try updating Facebook to the latest version or uninstall and reinstall it.
If all else fails, it means the server is down and you need to wait 24 to 48 hours.
You can check if Facebook is down on DownDetector.com and the latest tweets on Twitter.
Do not reset your phone settings as they will not work.
Fix 1: Clear Facebook cache
To clear the cache on your Android device, open the Settings app > Apps > Facebook > Storage > Clear cache > Clear data > reopen Facebook.
To clear the cache on your iOS device, open the Settings app > General > iPhone Storage > TikTok > Offload App.
That way, certain issues on the app will be fixed like loading or logging in.
You can also uninstall and reinstall Facebook to clear its cache.
In addition, the application will be updated to the latest version.
Fix 2: Create a new account with your current login
- Open the Facebook app and create a new account.
- Enter your current email and password.
- Enter the same name, same date of birth and create an account.
- Your existing Facebook account will open.
Creating a new account using your existing credentials is a fix mentioned by a Redditor.
Many users claim that they fixed the login problem, “An unexpected error occurred” by doing this:
“It worked, I was locked out for almost 2 years.”
“This really worked for me, thank you so much!”.
“After almost a year, I got mine back.”
Fix 3: Install an older version of Facebook
- Go to https://facebook.en.uptodown.com/android.
- Install an older version of Facebook.
- Sign in to your Facebook account.
Unfortunately, this only works for Android devices.
If you’re using an iPhone, try using other methods instead.
Fix 4: Update Facebook to the latest version
Updating Facebook is the troubleshooting method recommended by Facebook itself (via the Help Center).
If you’re having trouble downloading apps, try switching your network.
That said, some updates have bugs and glitches.
Facebook will address them in a next update.
If you have updated Facebook to the latest version, you need to wait for a new version.
Option 5: Wait 24 hours to 48 hours
If all else fails, that could mean Facebook isn’t working for everyone.
If that’s the case, you’ll need to wait 24 to 48 hours for the server to come back up.
In some cases, you just need to wait for a few hours and the “An unexpected error has occurred” error will fix itself.
Facebook outages have happened several times over the past few years.
Therefore, it is not uncommon for this application to stop working now.
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Source: thpttranhungdao.edu.vn/en/
