All desktop and mobile apps collect cache in the background to improve load times and overall performance. WhatsApp is no exception as it collects cache files on Android and iPhone to open your popular chats quickly. But when the cache gets corrupted, you will have problems sending messages, media and other normal functions in the app. You have to clear the WhatsApp cache on your phone.
In addition to fixing WhatsApp errors on iPhone and Android, clearing cache also frees up internal storage on your phone. This is one of the effective ways to free up memory on iPhone and Android phones without deleting apps. Before we show you how to clear WhatsApp cache on iPhone and Android, let’s talk a little bit about it.
WhatsApp Cache Explained
The cache is a collection of small files that WhatsApp stores on your phone to improve app performance. Due to the cache, WhatsApp doesn’t need to load everything from scratch on your phone. It can use offline cache files to upload messages, display images and preview thumbnails quickly to save time and internet data.
Over time, WhatsApp collects a large amount of cache on your phone. That can take up a lot of storage space on your phone and can become slow or crash frequently if the cache data is corrupted. You should always check and clear the cache of frequently used apps.
Clear WhatsApp Cache on Android
Android OS (Operating System) displays cache data from WhatsApp’s app info menu. While you can always scan the Settings app, the App Info menu is the fastest and time-saving way to clear a specific app’s cache. Follow the steps below to check and clear WhatsApp cache on your Android phone.
Step 1: Find the WhatsApp app icon on your Android and long press it.
Step 2: Tap the ‘i’ button to open the app info menu.
Step 3: Select ‘Storage and data.’
Step 4: Check the amount of cache that WhatsApp has collected and delete it.
Proficient WhatsApp users can easily free up hundreds of MB of storage space by clearing cache.
You can also access the same WhatsApp info menu from Android Settings. The trick below allows you to check all installed application data from a single menu.
Step 1: Swipe up from the home screen of your Android phone.
Step 2: Find the Settings app with the familiar gear icon.
Step 3: Select Apps and press ‘all apps’ from the following menu.
Step 4: Find the list of installed applications. Scroll to WhatsApp.
Step 5: It will open a familiar application information menu. Clear cache from the ‘Storage and data’ menu.
If you are running low on memory on your device, do the same for your most used apps on Android.
Clear WhatsApp Cache on iPhone
iOS doesn’t allow you to clear the cache of individual apps. That’s why you need to delete WhatsApp documents and data from the Settings menu. The iPhone Storage menu in Settings allows you to check the total amount of WhatsApp data on your phone. Here’s what you need to do.
Step 1: Open Settings on your iPhone.
Step 2: Scroll to General.
Step 3: Open ‘iPhone Storage’.
Step 4: You can go through the detailed storage breakdown on your iPhone. Find WhatsApp from the list. You can test WhatsApp taking about 10GB of data on our iPhone. Touch it.
Step 5: iOS provides two options for handling cache.
Offload apps: This option will free up memory used by WhatsApp. It will keep documents and data though. Reinstalling WhatsApp from the App Store will restore your data.
Delete Apps: It will delete WhatsApp and all related data from your iPhone.
Before you use the ‘Delete App’ option, make sure to back up your WhatsApp data on iCloud or your desktop (via iTunes). If you are having trouble restoring a WhatsApp backup on your iPhone, read our dedicated post to fix the problem.
Step 6: Select Delete App and confirm your decision.
Step 7: Reinstall WhatsApp from App Store and restore WhatsApp backup on your iPhone.
See our troubleshooting guide to fix WhatsApp backup problems and glitches.
What happens when you clear WhatsApp cache
When you clear the WhatsApp cache, the system will not delete your personal chat data. It only deletes temporary files stored on the phone’s RAM and memory. Your existing data, such as messages, photos, videos, group chats, call history, and voice clips, remains intact on Android. After clearing WhatsApp’s cache, you’ll see a higher boot time because the app is loading everything from scratch.
Handling WhatsApp Cache on Phone
Clearing WhatsApp cache serves two advantages. You free up ample internal storage on your phone and deal with WhatsApp misbehaving on your phone as well. iPhone users must back up WhatsApp before deleting app data. Don’t proceed without backing up in the first place.
Categories: How to
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