Bing Chat is Microsoft’s latest addition to the Edge browser. It’s an on-demand personal assistant that understands and answers your queries in natural human language. However, it is far from perfect. For many users, Bing Chat doesn’t work and shows a “Something went wrong” error.
If you are also struggling with the same problem, you have come to the right place. Here, we will share quick ways to fix Bing chat not working in Windows 11. So let’s get started.
1. Restart Edge browser
Whether you’re having trouble updating Microsoft Edge or experiencing high CPU usage, the best way to fix any Edge issues is to restart it. Restarting the browser will remove any temporary bugs or glitches that might have affected Bing Chat and caused it to misbehave. You can restart Microsoft Edge by following the instructions below:
Step 1: Press the keyboard shortcut Control + Shift + Escape to open the Task Manager on your computer.
Step 2: From the application list, right-click on Microsoft Edge and select End task from the context menu.
Relaunch Microsoft Edge to check if Bing Chat is working. If not, try the next solution.
2. Check your Internet connection
Bing Chat is built using the same technology used to build ChatGPT. It also requires a strong and stable connection to work properly. If you’ve had connectivity issues recently, that could be why Bing Chat isn’t working on your computer.
Test your internet connection speed to confirm if a weak internet connection is the cause of the problem. Run an internet speed test on your computer to check the connection status. If the results show poor speed and unstable connection, check out our guide on how to fix a bad internet connection.
3. Check Bing Chat server status
If the speed test is going well, there may be some maintenance going on in Bing. To check the Bing server status, follow these steps:
Step 1: Open Downdetector website in browser.
Step 2: Enter Bing in the search bar and press Enter.
In the results window, check to see if there are any ongoing server issues with Bing. You can also use Handle Bing Twitter for maintenance work.
4. Clear Microsoft Edge Cache Data
Microsoft Edge stores cache data just like other browsers to give you a faster page loading experience. Sudden crashes or virus attacks can corrupt this data. Fortunately, you can clear the cache data to eliminate corruption. Here’s how to do it:
Step 1: Launch Microsoft Edge on your computer and click on the three horizontal dots in the top right corner.
Step 2: Select Settings from the context menu.
Step 3: Select Privacy, search and services from the left sidebar.
Step 4: Click the ‘Select what to delete’ button next to ‘Clear browsing data now’.
Step 5: Check the ‘Cached images and files’ option and then click the Delete Now button.
Next, restart Microsoft Edge to check if the problem is fixed.
5. Switch to a different edge profile
Similar to cache data, Edge user profiles can also be corrupted due to sudden crashes and virus attacks. To avoid making further changes, you can switch to or add a new user profile in the Edge browser. Here’s how you can do it:
Step 1: Click your profile icon in the upper right corner of the Edge browser.
Step 2: Select Add Profile from the context menu.
Step 3: Select the ‘Sign in to sync data’ option.
Step 4: Enter your credentials to sign in with your new Edge profile.
6. Remove Unnecessary Extensions
Extensions are usually built to enhance your browsing experience. However, not all of them are reliable. If one of your browser extensions is outdated or malicious, it can affect Bing Chat and cause a “Something went wrong” error.
To test this possibility, you can turn off your extension for a moment. Here’s how to do it:
Step 1: Launch Microsoft Edge, click the extension icon in the top right corner and select Manage Extensions from the context menu.
Step 2: Disable toggles of all extensions.
Check if Bing Chat is working. You can restart Edge and slowly re-enable each extension. When you find a problematic extension, download its update or remove it.
7. Update Microsoft Edge
It’s normal for browsers to crash if you haven’t updated them for a long time. So, if you can’t access Bing Chat and see a “Something went wrong” error, update Microsoft Edge.
To do that, click on the three horizontal dots menu in the top right corner and select Settings from the context menu. Click About Microsoft Edge from the left sidebar and Edge will check for updates and automatically download if available.
Bing chat not working, fixed
Bing Chat integration in Microsoft Edge browser is quite new. No wonder if you find yourself in a lot of trouble all the time. If Bing Chat is not working and giving ‘Something went wrong’ error in Edge, try the above solutions to fix the problem permanently.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
