Coinbase is a cryptocurrency exchange platform that allows you to buy various cryptocurrencies like Bitcoin and Ethereum.
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It is also one of the top exchanges in the world based on traffic.
Sometimes, you may have problems using Coinbase.
For example, if you just created an account, you need to verify your identity.
If you’re having trouble verifying your ID or selfie, you can contact Coinbase for support.
Similarly, if you are having problems with your transaction or funding your account, you can contact Coinbase.
In this guide, you’ll learn 3 ways to contact Coinbase for help with account issues.
How to contact Coinbase
To contact Coinbase, you can submit a request, send a direct message to @CoinbaseSupport on Twitter, or give them a call.
Alternatively, you can visit the Coinbase Help Center for help.
The Coinbase Help Center contains answers to frequently asked questions related to the exchange.
You can find the answer to your question by searching for it in the search bar.
You can also browse the Help Center by navigating to related categories.
If you cannot find an answer to your question, you can submit a request or send a direct message to Coinbase on Twitter.
However, you must be willing to wait for their response.
Coinbase is growing in popularity, so their support team could face an overwhelming number of tickets.
Here are 3 ways you can contact Coinbase:
1. Send tickets
The first way to contact Coinbase is to submit a ticket through their Help Center.
First, visit the Coinbase Help Center and click “Contact Us.”
The “Contact Us” button is located at the bottom of the page.
Alternatively, you can access the “Contact Us” page by clicking this link: https://help.coinbase.com/en/contact-us.
Regardless of your country, you need to visit the “Contact Us” page to submit a request.
Once you are on the “Contact Us” page, you will see several products that you can choose from.
There are many products that you can choose from including “Coinbase”, “Coinbase Pro”, “Coinbase Custody”, etc.
Select the product you are having problems with.
For example, if you are having issues on Coinbase, select “Coinbase”.
Next, you’ll need to provide more information about the problem you’re having.
Click the “Let’s get started” drop-down box.
Then select the problem you are having.
Next, click the “What seems to be the problem” link? Drop the box.
Then select the specific problem you’re having.
Next, as you scroll down the form, you’ll see other fields that you need to fill in.
First, enter the email address associated with your Coinbase account.
Coinbase will contact you via the email you provided.
Next, enter the subject of your message.
For example, if you want to check the review status of your document, you can use “Document review status” as your subject line.
Then enter a description of your problem.
Here is an example of the description, “Hello, Coinbase. I recently created an account but the document I provided has not been approved yet. May I know its condition?”.
Finally, click “Send verification email” to verify your email and submit the report.
2. DM Coinbase on Twitter
The second way to contact Coinbase is to send them a direct message on Twitter.
Coinbase has a Coinbase Support account on Twitter where you can contact them.
First, open Twitter and go to Coinbase Support Profile.
Once you’re on their profile, click the “Mail” icon to open a conversation with them.
Next, describe the problem you’re having on Coinbase and send a message.
Alternatively, you can tweet your issue on Twitter and tag @CoinbaseSupport.
Tagging @CoinbaseSupport in your tweet is a great way to get their attention.
Based on their tweets and replies, Coinbase Support is very active on Twitter and responds to tweets in a timely manner.
Therefore, contacting Coinbase Support on Twitter is a great way to get a quick response from them.
3. Call Coinbase Support
The last way to contact Coinbase is to call them.
Coinbase customer service phone number is +1 888 908-7930 for the US and all other countries.
If you live in the UK, you can speak to customer service by dialing 080 168 4635.
If you live in Ireland, you can speak to customer service by dialing 1800 200 355.
However, you should only call these numbers if you want to lock your Coinbase account if you notice suspicious activity.
They will not entertain other problems.
If you’re having issues other than suspicious account activity, you can use the other methods above to contact Coinbase.
What is Coinbase’s email?
The official Coinbase email addresses are [email protected], [email protected] and [email protected].
Coinbase sometimes sends emails from subdomains including [email protected].
Before you open a link in a message, be sure to check the sender’s email address.
If the sender’s email address doesn’t have the Coinbase domain at the end, it’s not a legitimate email.
How do I talk to someone at Coinbase?
To speak to a person at Coinbase, you can dial +1 888 908-7930.
However, you should only dial this number if you notice suspicious activity and you want to lock your account.
They will not address issues other than suspicious account activity.
For other issues, you can submit a request on Coinbase Help Center or ping them on Twitter.
Conclusion
If you are having issues on Coinbase, the first step you should take is to visit the Coinbase Help Center.
The Coinbase Help Center contains lots of answers to frequently asked questions.
However, if you cannot find an answer, you can try contacting Coinbase using the methods mentioned in this guide.
Depending on the number of reports Coinbase receives, it may take 1 to 3 business days to receive a response.
If you are looking to report a complaint, you can do so by submitting a complaint here: https://help.coinbase.com/en/contact-us/submit-a-complaint.
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