Does the Microsoft Office installation get stuck on the ‘we’re getting everything ready’ screen? Do not worry; You are not alone in this situation. Many users have complained about Microsoft Office getting this error during installation or updating.
Fortunately, it’s a very common problem and can be easily solved. Without that, Microsoft won’t finish installing the Office productivity suite on your computer. This post will explore quick ways to fix Microsoft Office stuck on preparing everything in Windows 11.
1. Check your connection
Microsoft Office downloads several files from the internet to complete the installation on your computer. However, if your computer is connected to a weak internet connection, the installer won’t reach the Microsoft Office server and gets stuck at the ‘we’re getting ready’ screen. To check this possibility, check your system’s internet speed.
If the results show that your connection is weak or unstable, try basic fixes like restarting your router, switching to a different DNS server, or turning off any active VPNs. However, if none of the fixes worked, check out our dedicated guide on how to fix slow internet connection on Windows PC.
2. Run the installer with administrative rights
Many applications, including Microsoft Office, require administrative rights to complete the installation. When it is not provided, you are prone to various problems, including the one in question.
So, launch the Microsoft Office installer with admin rights and check if it fixes the error. To do that, right click on the Microsoft Office installer and select the ‘Run as administrator’ option. When the User Account Control prompt appears, click Yes to install Office with administrative rights.
3. Run Microsoft Office in Compatibility Mode
Another quick way to fix it is to run the installer in compatibility mode. Doing this is helpful if Microsoft Office is experiencing compatibility issues on your computer. You can run Microsoft Office in compatibility mode by following these steps:
Step 1: Right-click on the Microsoft Office installer and select Properties from the context menu.
Step 2: Switch to the Compatibility tab.
Step 3: Check the ‘Run this program in compatibility mode’ box and select Windows 8 from the drop-down menu.
Step 4: Click the Apply and OK button to save the changes.
4. Try a quick fix
Microsoft provides an effective repair tool that you can use to repair most Microsoft Office problems. You can also use it to fix Office installation stuck due to ‘we’re getting ready’ error. Here’s how to use it:
Step 1: Press the Windows key to open the Start Menu.
Step 2: Enter Dashboard in the search bar and press Enter.
Step 3: Select Uninstall a program.
Step 4: Right-click on Microsoft Office and select Change.
Step 5: Select Quick Repair and click Repair.
Step 6: Click Repair.
Now Microsoft will try every possible way to resolve the installation error. If this solution does not help, see the next solution.
5. Delete the Office cache file
The error can also appear due to corrupted cache files from a previous installation of Microsoft Office. You will have to clear the cache files to fix the problem. Here’s how to do it:
Step 1: Press the Windows + R key combination to open the Run tool.
Step 2: Enter %appdata%/Microsoft in the search bar and click OK.
Step 3: Open the Office folder.
Step 4: Select everything inside the Office folder with the keyboard shortcut Control + A, then press the keyboard shortcut Shift + Delete to permanently delete the selected files.
Next, restart your computer and check if the problem persists.
6. Use the Microsoft Support and Recovery Tool
Microsoft Support and Recovery Tool is a dedicated Microsoft tool to scan and provide the best solution for any Office problem. You can use it by following the instructions below:
Step 1: Use the link below to download the Microsoft Support and Recovery Tool.
Step 2: Open the downloaded folder and double-click the SaraSetup.exe file.
Step 3: Select ‘Office & Office Apps’, then click Next.
Step 4: Select the problem you are having and click Next.
The Microsoft Support and Recovery Tool will scan your computer and suggest fixes that can help you fix installation errors.
7. Reinstall Microsoft Office
If the ‘we’re getting ready’ error still shows up every time you try to launch Microsoft Office, then you have no choice but to reinstall Microsoft Office. To do that, follow the instructions below:
Step 1: Press the Windows key to open the Start Menu.
Step 2: Enter Dashboard in the search bar and press Enter.
Step 3: Go to Control Panel and select Uninstall a program.
Step 4: Right-click on Microsoft Office and select Uninstall. Then restart your computer.
Step 5: Visit the official Microsoft Office website using the link below and sign in with your credentials.
Step 6: Click the Install Office button, download the installation file and view the installation instructions.
Once the installation is complete, you’ll find yourself no longer facing the ‘we’re getting ready’ error.
Repair Microsoft Office
Microsoft Office is a great tool to improve your productivity. However, you won’t be able to use it if it gets stuck at the ‘we’re getting everything ready’ screen during the install or update process. Fortunately, you can quickly get rid of this error using the fixes above.
Meanwhile, you might be looking for a dedicated guide to fix all kinds of Microsoft Office problems.
Categories: How to
Source: thpttranhungdao.edu.vn/en/