Microsoft OneDrive is a popular cloud storage option for Windows. You can upload, manage, and share file and folder permissions on OneDrive with your colleagues. However, you can only do that if you can sign in to your OneDrive account.
So, if you can’t sign in to OneDrive on Windows, this is where you need to go. Below, we have shared some effective ways to fix OneDrive not signing in on Windows. So let’s see.
1. Eliminate any network problems
Whenever apps like OneDrive that require an internet connection start misbehaving, it’s a good idea to run an internet speed test on your computer to check the reliability of the connection. That way, you can determine if your connection is stable or intermittent.
It is best to run an internet speed test at least 3-5 times to check the reliability of the connection. If all test results show a relatively slower download speed than your internet plan, it’s time to contact your ISP. Alternatively, you can check out our guide on how to fix slow internet connection on Windows.
2. Check OneDrive Server Status
OneDrive is an online service; As a result, its servers are often under maintenance or facing downtime. When that happens, you may have problems accessing OneDrive. To check the OneDrive server status, visit Microsoft’s service status page using the link below.
There, you’ll see any ongoing issues or outages affecting OneDrive, along with an estimated time to fix it. So wait until Microsoft resolves the server issue before signing in to your OneDrive account.
3. Re-link OneDrive to your computer
Linking issues between OneDrive and your computer can also be the reason why OneDrive isn’t connecting to your account. To fix that, you need to unlink and then re-link OneDrive to your computer. Here’s how to do it:
Step 1: Click on the OneDrive icon at the bottom right of the Taskbar.
Step 2: Click the Gear icon and select Settings from the pop-up menu.
Step 3: Select Account from the left sidebar and then click ‘Unlink This PC’ from the right pane.
Step 4: Click the Unlink Account button on the prompt that appears to unlink OneDrive from your computer.
Step 5: In the OneDrive Setup window, enter your Microsoft account credentials and click Sign in.
Next, follow the on-screen instructions to complete the sign-in process.
4. Disable Controlled Folder Access
Controlled folder access is a security feature that prevents unauthorized applications from making changes to your system files and folders. For whatever reason, if it has added OneDrive to its block list, you will probably face this problem.
In this case the solution is to disable Controlled folder access and check if you can sign in to OneDrive. To do that, follow these steps:
Step 1: Press the Windows key to open the Start Menu.
Step 2: Enter Windows Security in the search bar and press Enter.
Step 3: Select ‘Virus & threat protection’ from the left sidebar, then click Manage settings in the right pane.
Step 4: Click on ‘Manage Controlled Folder Access’ from the right pane under Controlled Folder Access.
Step 5: Turn off the switch under Controlled folder access option.
Check if you can sign in to OneDrive. If yes, now you know what caused the problem. You can now add OneDrive to the list of allowed controlled folder access. That way, OneDrive will get rid of the restrictions and controlled folder access policies. Here’s how to do it:
Step 1: Press the Windows key to open the Start Menu.
Step 2: Enter Windows Security in the search bar and press Enter.
Step 3: Select ‘Virus & threat protection’ from the left sidebar, then click Manage settings in the right pane.
Step 4: Click on ‘Manage Controlled Folder Access’ from the right pane under Controlled Folder Access.
Step 5: Enable the controlled folder permissions toggle. Click Allow apps through controlled folder access.
Step 6: Click the Add Allowed Apps button and select Browse All Apps from the menu.
Step 7: Go to the OneDrive installation folder, select the OneDrive exe file and click Open.
You can then continue to use OneDrive without interruption from controlled folder access.
5. Reset OneDrive
If you still can’t sign in to OneDrive on Windows, you’ll have to reset OneDrive as a last resort. Doing this will eliminate any temporary errors or glitches that might have prevented you from signing in to OneDrive. Here’s how to reset OneDrive on Windows:
Step 1: Click the Start icon on the Taskbar to open the Start Menu, type A disk, and select Open file location from the right pane.
Step 2: Right-click on the OneDrive app and select the Copy as path option.
Step 3: Press the Windows + R key combination to open the Run tool.
Step 4: In the search bar of the Run tool, paste the copied path, type /reinstall at the bottom and click OK.
Save files online with OneDrive
Online storage platforms often have problems, and OneDrive is no different. If you can’t sign in to OneDrive on Windows. Use the solutions above to fix OneDrive not signing in on Windows.
Meanwhile, you might have trouble signing in to OneDrive on your Mac.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
