Did you get the “Instagram” runtime exception error?
Vivo’s Mind Engine is a CPU and memory maintenance tool.
This is the second part of the error, “Instagram is having problems”.
Followed by, “Please contact Instagram customer service for a solution.
It usually affects Android devices like Vivo phones because of incompatibility issues.
It could also be due to the latest Instagram update not supporting the device’s version.
In this tutorial you will learn how to fix Instagram runtime exception using Vivo’s Wisdom Engine and when it crashes.
- What is the Instagram runtime exception?
- How to fix Instagram runtime exception
What is the Instagram runtime exception?
An Instagram runtime exception occurs when a running script is not checked by the compiler.
Since it is not required to be checked by the computer, it is not required to be managed in the code.
As a result, the app will crash unexpectedly and you will be prompted to contact Instagram support.
Error messages often occur on Vivo devices, you will be notified through the Wisdom tool.
If you have recently updated your Instagram or Vivo device and are facing runtime exception error, the latest update may have caused it.
If so, Instagram or Vivo will release the next update to fix it.
How to fix Instagram runtime exception
To fix the Instagram runtime exception, you need to clear the app cache.
You can also try updating or uninstalling and reinstalling Instagram.
If all else fails, you can downgrade Instagram by downloading an older version of it (Android devices only).
If Instagram is down, you need to wait 24 to 48 hours for Instagram to be backed up.
Fix 1: Clear Instagram cache
- For Android: Open Settings app > Apps > Instagram > Storage > Clear Cache.
- For iOS: Open the Settings app > General > iPhone Storage > Instagram > Offload App.
Note: Instead of clearing Instagram’s cache, you can uninstall and reinstall the app (the app’s cache will be cleared and the app will be updated to the latest version.
Fix 2: Update Instagram
- Open the App Store or Google Play Store.
- Search for “Instagram”.
- Tap “Update” to update Instagram.
Note: If the update is not available, you need to wait for the update. If the latest update contains a bug, Instagram will release the next update to fix the bug.
Fix 3: Download an older version of Instagram
- Go to https://instagram.en.uptodown.com/android/versions.
- Download an older version of Instagram.
- Use an older version of Instagram and try uploading a video/Story.
Note: This method only works for Android devices.
read more
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
