Microsoft OneNote is one of the oldest note-taking apps out there. Designed primarily for the desktop, OneNote has succeeded in the mobile era. Microsoft offers a complete note-taking solution for free on all platforms. Although OneNote has many features, the software is no problem. We’ve seen users report sync issues and occasional offline errors on the OneNote software.
OneNote uses the company’s OneDrive cloud platform to sync notes between platforms. Based on many factors, you may get an offline error on OneNote. The error indicates that OneNote is not syncing data with OneDrive and you won’t be able to see the added content or changes on other platforms.
OneNote shows an offline error that can be confusing and annoying. It impacts workflow because you can’t sync OneNote data across all devices. In this post, we will talk about the top seven ways to fix OneNote working offline on desktop platforms. Start.
1. Manually sync notebooks
Let’s understand how OneNote syncs by default. When you add new notes to OneNote or make changes to existing ones, the notebook synchronizes the edits with the notebook stored in OneDrive. The whole process takes place in the background.
Sometimes it may give an error or start working offline if your internet connection is slow or intermittent. In such cases, you should always manually sync notebooks with the OneDrive platform.
For the OneNote desktop app, right click on any Notebook and select the ‘Sync this notebook now’ option. You can also use the Shift + F9 keyboard shortcut to manually sync selected notebooks. I mostly prefer OneNote shortcuts.
This trick is similar to the macOS OneNote app. Right click on the notebook and select sync in this notebook or use the keyboard shortcut ‘command + S’.
2. Clear space on OneDrive
OneNote uses Microsoft’s OneDrive storage to store data. By default, OneDrive only offers 5GB of free storage. If you’re using the OneNote app with images and videos, it can quickly fill up your free 5GB OneDrive space.
You can clear your OneDrive storage or choose to sign up for Microsoft 365 with 1TB of OneDrive storage.
3. Check OneDrive and OneNote status on the web
If there are problems from Microsoft’s side, you have no choice but to wait for the company to solve them. OneNote and OneDrive are part of the Microsoft Office package. You can go to Downdetector.com and see if there’s a problem on Microsoft’s side.
4. Check for problems with OneNote Notebook
Users can quickly if there is a problem with the OneNote application installed on the PC. Follow the steps below.
Step 1: Open the OneNote desktop app and select any notebook.
Step 2: Move to File > Info and copy the Notebook path.
Step 3: Open a web browser and paste the link.
On a Mac, open Notebook and go to the Notebook section on the ribbon and select copy link to this notebook.
If the Notebook is open on the web, the problem is with the app installed on the device. Let’s fix that.
5. Update OneNote App
Microsoft occasionally releases OneNote updates across platforms. On Windows, it maintains two variants of OneNote – the popular Windows app of OneNote and the Microsoft 365 desktop app. The company decided to say goodbye to the OneNote desktop app, but due to popular demand, they reversed the decision and released OneNote 2016 with dark theme support.
OneNote offline errors could be due to the last app update that might have messed up the syncing process. Download the latest update for OneNote.
For the OneNote UWP (Universal Windows Platform) app, open the Microsoft Store and navigate to Downloads and updates > Get updates and install the latest version of the app.
For OneNote Desktop, open the app and choose File > Account > Update Options > Update Now.
For macOS, open the Mac App Store and access updates and download the latest build of the app. Open the latest app and track the latest sync status online.
6. Automatic notebook sync
By default, OneNote automatically syncs Notebooks whenever you open the device on your PC or Mac. If you’ve somehow disabled it, that could lead to OneNote working offline error.
For the UWP app, open OneNote and go to Settings > Preferences and enable the auto-sync notebooks option from the menu.
For the OneNote desktop app, right-click any Notebook, and then select Notebook Sync Status. Automatically enable sync whenever the option changes.
7. Close and reopen Notebook
If none of the tricks work, then you should use this solution to fix OneNote offline error. You can close the notebook and reopen it from the same location. Remember, you will lose newly added data and changes because OneNote will open the last synced notebook from the OneDrive platform.
For UWP apps, right click on any notebook and select the close notebook option. Open again from the same notebook location in OneDrive.
OneNote Offline Error Fix
OneNote is a great service that can be used creatively beyond basic note-taking. But the OneNote offline error can frustrate you. Use the tips above and resolve offline errors in OneNote. While you’re at it, let us know which trick worked for you in the comments section below.
Next: You need to be proficient in OneNote Notebook to use the note-taking app effectively. Read the post below for the top seven OneNote Notebook tips and tricks.
Categories: How to
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